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Frequently Asked Questions

You choose the dates and accommodation that best suit you, confirm availability, and formalize the booking with a payment (usually an initial deposit and the remainder before arrival). You will receive all access and host contact information a few days before your stay.

It depends on the accommodation: some accept them at no additional cost, while others do not allow animals due to property regulations. You can filter by this option when searching or check directly on each accommodation's listing before booking.

The price usually includes bed linen, towels, Wi-Fi, and basic utilities (water, electricity, heating). Some accommodations also include firewood for the fireplace or access to common areas like a jacuzzi or private parking, always indicated in the description.

Each accommodation may have different conditions, but as a general reference, free cancellation is usually allowed up to a few days before arrival, with partial or no refund if canceled later. The exact conditions are always displayed before confirming the reservation.

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